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Return Policy
RETURN POLICY
Apparel, footwear, home and accessories (bags, sunglasses, leather goods, jewelry and watches) may be returned unless the item is marked Final Sale or Non-Returnable.
Returns on items received after these time periods are accepted at our discretion. Late returns that are accepted will be subject to a partial refund of 50% of their original sale prices. This will appear on your orders page as Late-Return Fee.
Items must be returned in their original packaging, including hangers, hang tags, dust bags, eyewear cases, shoe boxes and gift boxes when applicable.
Items must not be worn, altered or damaged.
Beauty items are final sale.
Eligible returns will be credited to the mode of payment (gift cards cannot be redeemed for cash unless required by law).
Please note, we reserve the right to refuse or limit quantities to anyone we believe may be purchasing items for resale. Sales to anyone management believes to be a reseller or bulk purchaser are final, and no exchanges or returns will be granted.
RETURNS YOUR WAY
Returning an item is simple! Just pick your return method to start the simple process.
If your guest order was shipped outside of Nigeria, please call our Bond Team at +234(0)915 509 0019 to initiate your return.
GIFT RETURNS
Gift recipients may return eligible gift items. Gift refunds will be issued as a LuxxeCoast Gift Card, redeemable online on LuxxeCoast.com.
REFUNDS
Returns will be refunded to the original form of payment or gift card.
Refunds for orders purchased with LuxxeCoast Gift Cards will be issued as a LuxxeCoast Gift Card and mailed to the original billing address. Gift cards cannot be redeemed for cash.
Refunds will be made to the original form of payment within 7-14 business days after we receive your return. Please allow 7-10 business days for your return to arrive to us.
Note: It may take a few days until your bank posts the refund to your account.
PRICE ADJUSTMENTS
At LuxxeCoast, we work hard to offer competitive prices on everything we sell. However, we do not price match or make adjustments, as our prices may change often to ensure the best possible value, every day.